Policy

Privacy Policy

At Chestermere Flower Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect:

• We may collect personal information, including your name, contact information, delivery address, and payment details when you place an order with us.
• We also collect non-personal information, such as your IP address, browser type, and browsing patterns on our website.

2. How We Use Your Information:

• We use your personal information to process your orders, deliver flowers, and provide customer support.
• We may use non-personal information for website analytics and to improve our services.

3. Sharing Your Information:

• We do not sell or rent your personal information to third parties. We share your information with trusted service providers, such as delivery companies, to fulfill your orders.
• We may disclose your information when required by law or to protect our rights, property, or safety.

4. Security:

• We employ industry-standard security measures to protect your personal information. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Cookies:

• We use cookies to enhance your browsing experience and collect non-personal information. You can configure your browser to disable cookies if you prefer.

6. Third-Party Links:

• Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

7. Children's Privacy:

• Our services are not intended for children under the age of 13. We do not knowingly collect or store information from children.

8. Your Choices:

• You can review, update, or delete your personal information by contacting us. However, some information may be retained for legal or business purposes.

9. Changes to the Privacy Policy:

• We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and it is your responsibility to review them periodically.

10. Contact Us:

• If you have questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us through the provided contact information on our website.

By using our website and services, you consent to the practices described in this Privacy Policy. We are dedicated to maintaining the confidentiality and security of your information and ensuring a positive experience when you choose Chestermere Flower Shop for your floral needs.

Thank you for entrusting us with your personal information.